- We do not accept exchanges at this time.
- Merchandise must be returned within 30 days of receipt.
- Merchandise must be unworn and unwashed.
- Merchandise must have all tags attached.
- Any merchandise marked "Final Sale" cannot be returned.
- Hair accessories, hats, opened makeup, earrings, underwear and bodysuits cannot be returned.
- All footwear returns must include the original shoebox in its original condition, without postal labels.
- All swimwear returns must have hygiene liners still intact.
U.S. and International Easy Returns
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, PayPal) will require a handling & processing fee of $5.99 per item, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.
- Complete the return form included in your package.
- Package your item(s) using original package.
- Ship your package back within 30 days of receipt to:
Order No. _________
704 S. Spring Street, Suite 300
Los Angeles, CA 90014
Refunds and Processing
- Refunds will be processed within approximately 7 business days after we receive your return.
- Original shipping charges are non-refundable.
- Store Credit can only be used online at our website, www.hauteandrebellious.com.
- Store Credit cannot be transferred to another person or account.
- Please treat Store Credit like cash.
- Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected "Store Credit" as the refund method.
- Store Credit may be used to purchase gift cards to our store.
- Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
- Store credit never expires.
- Store credit is provided in U.S. Dollars.
- For more information about Store Credit, please contact Customer Care via email at firstname.lastname@example.org.